Purchase of services from public or nonprofit agencies—Secretary to provide consultative, technical and development services to suppliers—Review of services.
The secretary shall work with the suppliers of purchased services by:
(1) Providing consultation and technical assistance;
(2) Monitoring and periodically reviewing services in order to assure satisfactory performance including adherence to state prescribed workload and quality standards; and
(3) Developing new and more effective and efficient approaches to and methods of delivering services.